Introducing Echo: WHIRLPOOL

April 2025

news cloud-based private hire and taxi dispatch software

Every major Echo release is named after a remarkable object in the night sky, representing another step forward in the ongoing development of the platform.



Our latest release, Whirlpool, takes its name from the Whirlpool Galaxy (M51), one of the best-known spiral galaxies in the universe. Like its namesake, this release brings together a collection of enhancements designed to help operators plan more effectively, improve operational efficiency and simplify everyday tasks.

Introducing Echo: Whirlpool, the latest release of Echo dispatch software, featuring smarter driver break planning, usability improvements and enhanced operational controls.

The Whirlpool release introduces improvements across several areas of the Echo platform, including:


  • Smart Driver Break Planning with improved scheduling and greater flexibility
  • User interface enhancements across planning, driver and vehicle management screens
  • Additional operational settings for more precise control of day-to-day activities
  • Further refinements to improve efficiency, usability and overall workflow



Each enhancement has been designed to reduce manual work, improve planning accuracy and help operators manage increasingly complex transport operations more effectively.



Over the coming weeks we'll explore each of these features in more detail and show how they help dispatchers, controllers and transport operators get even more from the Echo platform.

  • Improved Capacity Management

    Echo's Improved Capacity Management intelligently suggests the closest available pickup times, helping maximise fleet utilisation while maintaining excellent customer service.

    October 2024

  • More Enhancements to Boost Your Operations

    Discover a collection of operational enhancements in Echo, including improved user interfaces, waiting time calculations, prepaid booking management and Driver App security.

    April 2025

  • Smart Driver Break Planning

    Automatically schedule and manage driver breaks with Echo, improving driver availability, operational efficiency and fleet optimisation.

    April 2025