MULTI-MODAL JOURNEY PLANNING

February 2024

news cloud-based private hire and taxi dispatch software

Not every passenger journey begins and ends in the same type of vehicle.


Airport transfers, hospitality services and specialist passenger transport often require multiple stages of transport to complete a single journey.


Echo's Multi-modal Journey Planning allows operators to manage these different stages as one connected journey, giving planners complete visibility from start to finish.

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For example, a passenger's journey could include:


  • Luxury car from the airport to a marina
  • Speedboat from the mainland to a private island
  • Buggy from the dock to the hotel reception



Although each stage uses a different vehicle type, Echo manages them as a single passenger journey, allowing each leg to be planned, monitored and coordinated together.


This approach helps operators:


  • Improve visibility across complex journeys
  • Coordinate multiple transport providers more effectively
  • Reduce manual administration
  • Deliver a smoother passenger experience



Whether you're operating airport transfers, luxury hospitality services, patient transport or other specialist operations, Multi-modal Journey Planning gives you the flexibility to manage complex journeys just as easily as a standard booking.

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