Rather than relying on calls, messages or back-office updates, the Driver Hub provides drivers with a central place to manage a range of everyday tasks directly from the app.
Depending on the permissions configured by the operator, drivers can:
- View and update profile and contact information
- Check upcoming shifts and make permitted changes
- Set availability exceptions for holidays, sickness or other periods when they cannot work
- View allocated jobs in advance and accept them
- Read and respond to messages from the operations team
- Review previous jobs and download weekly statements
- Receive and accept bids where enabled
Operators remain in control of which functions are available, with access managed through depot-level permissions.
For drivers, the Driver Hub / OffWork Mode provides greater visibility of upcoming work and a straightforward way to manage their availability without needing to contact the control room.
For operations teams, this can reduce routine administration and back-and-forth communication. Updates to shifts, availability and contact information can also be entered directly by the driver, helping keep operational information accurate.
For employee transport, NEMT, Patient Transport Services, ride hailing and other passenger transport operations with large or distributed driver fleets, the Driver Hub can make day-to-day driver management considerably simpler.
By bringing these functions together in one place, Driver Hub / OffWork Mode gives drivers more control before their shift begins while helping operators reduce administration and maintain accurate information across their workforce.