Operators have full control over how tipping is configured, allowing the feature to be tailored to suit different business requirements.
Key features include:
- Offer fixed amounts, percentages or custom tip values
- Configure tipping rules for different customer accounts
- Notify drivers when a tip has been received
- Integrate tipping directly into the customer booking journey
By making tipping simple and convenient, operators can help recognise excellent service while encouraging continued high standards across their driver network.
This feature is particularly valuable for ride hailing services, chauffeur operations, airport transfers and executive transport, where customer experience and driver satisfaction play an important role in service quality.
Small improvements like these can have a meaningful impact, helping operators strengthen customer relationships, improve driver morale and deliver an even better passenger experience.