The additional vehicle icons include:
- Ambulance
- WAV (Wheelchair Accessible Vehicle)
- Caddy
- Specialty vehicles
- SAV and other specialist vehicle types
These icons are visible across front-end, tracking and vehicle configuration screens, making specialist vehicles easier to recognise wherever controllers and planners are working.
For NEMT and Patient Transport Services operations, different passengers can have very different mobility and vehicle requirements. Clearer visual identification helps dispatchers quickly distinguish between available vehicle types when planning and allocating work.
The benefits are straightforward:
- Identify specialist vehicles more quickly
- Improve visibility of the available specialist fleet
- Reduce the risk of selecting an unsuitable vehicle type
- Make planning and dispatch screens easier to interpret
It's a relatively small change to the interface, but one that can remove unnecessary friction from everyday planning and allocation decisions.
NEMT Patient Transport Services Icons give controllers a clearer view of their specialist fleet, helping them match the right vehicle to the right transport requirement more efficiently.