USER-FRIENDLY ENHANCEMENTS

October 2024

news cloud-based private hire and taxi dispatch software

Not every improvement needs to be a major new feature. Sometimes it's the smaller changes that make the biggest difference to everyday operations.



The Betelgeuse release includes a collection of usability improvements across the Echo platform, helping operators complete common tasks more quickly and with fewer clicks.

Discover the latest usability improvements in Echo, designed to simplify booking, improve workflows and make everyday transport operations more efficient.

Highlights include:


  • Interactive map-based address selection within the Customer Portal
  • Improvements to reporting tools for quicker access to operational data
  • Streamlined workflows across several areas of the platform
  • Interface refinements designed to simplify everyday tasks



These enhancements help reduce manual input, improve accuracy and make it easier for both operators and customers to navigate the platform.



While each improvement may seem small on its own, together they contribute to a smoother user experience and more efficient day-to-day operations.



Whether managing bookings, dispatching vehicles or reviewing operational reports, User-Friendly Enhancements help make Echo faster, clearer and easier to use throughout the working day.

  • Shared Ride Optimisation

    Optimise shared journeys with enhanced ride consolidation settings, giving operators greater control over passenger timings, routing and vehicle utilisation.

    October 2024

  • Improved Capacity Management

    Echo's Improved Capacity Management intelligently suggests the closest available pickup times, helping maximise fleet utilisation while maintaining excellent customer service.

    October 2024

  • Driver Split Shifts

    Manage driver availability more accurately with Driver Split Shifts, helping Echo improve scheduling, auto-allocation and fleet utilisation.

    October 2024