ENHANCED USER PERMISSIONS

January 2026

news cloud-based private hire and taxi dispatch software

As transport operations grow, so does the number of users accessing different parts of the platform. Giving each person access to the right tools, while protecting sensitive information, is essential for maintaining security and operational control.



The Pleiades release introduces Enhanced User Permissions, providing administrators with a more flexible and intuitive way to manage access across the Echo platform.

Gain greater control over user access with enhanced permissions in Echo, providing more granular security, simplified administration and improved operational governance.

The redesigned permissions framework allows administrators to:


  • Manage permissions across Echo Desktop, Reporting Portal and BI Portal
  • Configure access using a clear, expandable permission tree
  • Hide functions that users are not authorised to access
  • Monitor user activity across different Echo components



These improvements simplify system administration while helping organisations maintain stronger security, clearer governance and more consistent user experiences.



Whether supporting ride hailing, Patient Transport Services, employee transport or large multi-site operations, granular permission management helps ensure users only have access to the tools they need to perform their role.



By giving administrators greater control over user permissions, Echo helps improve security, reduce administration and make day-to-day system management more efficient.

  • Flexible Shift Starting Addresses for Split Shifts

    Configure different starting addresses for split shifts, helping improve scheduling accuracy, reduce empty mileage and optimise vehicle utilisation.

    January 2026

  • Import & Export Enhancements

    Import and export drivers, vehicles and fleet data more efficiently with enhanced data management tools in Echo, simplifying administration and system setup.

    January 2026

  • Routing Settings

    Fine-tune journey times, driving time uplifts and routing parameters with Echo's Routing Settings, improving planning accuracy, pricing and operational efficiency.

    January 2026