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ROUTING SETTINGS

January 2026

news cloud-based private hire and taxi dispatch software

No two transport operations are the same. Journey times can vary depending on the time of day, traffic conditions and local knowledge, making accurate planning essential for delivering a reliable service.



The Pleiades release introduces Routing Settings, bringing all routing and journey time parameters together into a single, centralised screen for easier management and greater operational control.

Fine-tune journey times, driving time uplifts and routing parameters with Echo's Routing Settings, improving planning accuracy, pricing and operational efficiency.

The new Routing Settings allow operators to:


  • Manage routing parameters from one central location
  • Configure driving time and journey time uplifts by day and time
  • Apply fixed or percentage-based journey adjustments
  • Include journey time uplifts in pricing and charging calculations
  • View historical changes through an integrated audit history



These improvements help ensure journey times more accurately reflect real-world operating conditions while giving planners greater confidence in scheduling, pricing and resource allocation.



This functionality is particularly valuable for Patient Transport Services, employee transport, airport transfers and other operations where accurate journey times directly influence scheduling, service levels and customer expectations.



By giving operators greater control over routing behaviour, Routing Settings help improve planning accuracy, optimise vehicle utilisation and support more informed operational decisions across the entire transport network.

  • Flexible Shift Starting Addresses for Split Shifts

    Configure different starting addresses for split shifts, helping improve scheduling accuracy, reduce empty mileage and optimise vehicle utilisation.

    January 2026

  • Enhanced User Permissions

    Gain greater control over user access with enhanced permissions in Echo, providing more granular security, simplified administration and improved operational governance.

    January 2026

  • Import & Export Enhancements

    Import and export drivers, vehicles and fleet data more efficiently with enhanced data management tools in Echo, simplifying administration and system setup.

    January 2026